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What do we mean when we talk about the ‘need to change organisational culture’? This is a way of speaking about culture which is now taken for granted, whether in relation to banking, the UK’s National Health Service or sometimes whole societies. What is organisational culture anyway, and to what extent can even the most powerful leaders and managers (or politicians) change it in ways that they decide? And if we were to conclude that it’s not possible to change culture, at least not in predictable ways, then why has this way of speaking and thinking become so widespread? What else might be going on, and what purpose does the culture-change narrative serve?
This year’s Complexity and Management Conference will follow on from last year’s discussion of leadership and will encourage the exploration of a term which is widely…
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